1. Return Conditions
   We accept returns within 30 days of receiving the item.

Items must be unused with all original tags, packaging and accessories intact.

Please note that certain items (such as custom products or clearance items) may not be eligible for returns, which will be clearly stated at the time of purchase.

2. Return Process
   To return an item, please follow the steps below:

Contact Customer Service: Please contact our Customer Service team using the contact details on our website to submit a return request and obtain a return authorization.

Prepare your return package: Return the item in its original packaging, ensuring that all components and accessories are returned together. Please include a copy of your proof of purchase or order confirmation email.

Ship the item back: Ship the item back to the return address provided by our Customer Service team. We recommend using a tracked courier service to ensure your return arrives safely.

3. Refund Processing
   Once we receive your return and confirm that it is eligible for return, we will process the refund within 7 business days.
   Refunds will be processed through your original payment method. Please note that bank processing time may be delayed depending on your payment institution.
4. Shipping Policy
   If the return is due to our error (such as sending the wrong item or the item is defective), we will cover the return shipping costs.
   If you choose to return the item for a reason unrelated to our service, you will be responsible for the return shipping costs.
5. Exchange Policy
   To exchange an item, please follow the return process, request a return, and place a new order to receive the new item.
6. Contact Us
   If you have any questions about our return policy or need further assistance, please feel free to contact us. We will be happy to support you.

Thank you for choosing EasyFoldBins, we look forward to providing you with quality products and services!